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Contents (1993 - 30)
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Local Government Act 1993 No 30
Current version for 25 June 2019 to date (accessed 19 October 2019 at 15:21)
463   Decision not to investigate a complaint
(1)  The Departmental Chief Executive may decide to take no action concerning a complaint (including a complaint referred to in section 464 (2)) if the Departmental Chief Executive considers that the complaint falls into any of the following categories:
(a)  the complaint is frivolous, vexatious or not made in good faith,
(b)  the subject-matter of the complaint is trivial or does not warrant investigation,
(c)  the subject-matter of the complaint has been or is under investigation by some other competent person or body or has been or is the subject of legal proceedings,
(d)  the complaint raises issues that require investigation by another person or body,
(e)  there is or was, in relation to the matter complained of, a satisfactory alternative means of dealing with the matter by the complainant,
(f)  the complaint relates to a matter that occurred more than 2 years before the complaint was made and the complainant does not have a sufficient reason for having delayed the making of the complaint,
(g)  the complainant has failed to provide further particulars of the complaint within the time specified by the Departmental Chief Executive.
(2)  If the Departmental Chief Executive decides to take no action concerning a complaint (including a complaint referred to in section 464 (2)), the Departmental Chief Executive must notify the complainant and give the reasons for the decision.