Government Information (Public Access) Act 2009 No 52
Division 3 Assistance and oversight
16 Agencies to provide advice and assistance
(1) An agency must provide advice and assistance to a person who requests or proposes to request access to government information, for the purpose of assisting the person to access, or seek access to, information that is or may be made publicly available.(2) An agency must provide the following specific advice and assistance to a person who requests access to government information:(a) advice as to whether or not the information is publicly available from the agency and (if it is) how the information can be accessed,(b) advice on how to make an access application for the information if the information is not publicly available from the agency but appears likely to be held by the agency,(c) if the information appears unlikely to be held by the agency but appears likely to relate to the functions of some other agency, the contact details of the other agency,(d) the contact details of the Information Commissioner and advice on the availability of and how to access any information published by the Information Commissioner that it appears may be relevant to the person’s request.(3) An agency is only required to provide advice and assistance under this section that it would be reasonable to expect the agency to provide.
17 Role of Information Commissioner
The Information Commissioner has the following functions in connection with the operation of this Act:(a) to promote public awareness and understanding of this Act and to promote the object of this Act,(b) to provide information, advice, assistance and training to agencies and the public on any matters relevant to this Act,(c) to assist agencies in connection with the exercise of their functions under this Act, including by providing services to assist with the lodgment, handling and processing of access applications,(d) to issue guidelines and other publications for the assistance of agencies in connection with their functions under this Act,(e) to issue guidelines and other publications for the assistance of the public in connection with their rights under this Act (including rights of review),(f) to review decisions of agencies pursuant to Part 5,(g) to monitor, audit and report on the exercise by agencies of their functions under, and compliance with, this Act,(h) to make reports and provide recommendations to the Minister about proposals for legislative and administrative changes to further the object of this Act.