Swimming Pools Act 1992 No 49
29A Investigation of complaint
(1) This section applies to a complaint made to a local authority in writing that alleges a contravention of this Act.(2) The local authority must, as far as is practicable, commence investigation of the complaint within 72 hours (or such other period as may be prescribed by the regulations) after it is received.(3) The local authority may investigate the complaint as it thinks fit.(4) An authorised officer may, in accordance with this Part, enter and examine premises for the purposes of investigating the complaint.(5) Before premises are entered under subsection (4), the local authority is to take such steps as are reasonable:(a) to notify the owner or occupier of the premises about the complaint, and(b) to arrange to carry out the examination at a time that is convenient to the owner or occupier.(6) The local authority may decline to investigate a complaint that it considers to be vexatious, misconceived, frivolous or lacking in substance.(7) The local authority is to notify the complainant in writing if it declines to investigate the complaint.