Gas Supply (Customer Protection—LPG and Other Gases) Regulation 1997
Repealed version for 1 January 2002 to 31 August 2004 (accessed 23 May 2013 at 16:44)

23   Guidelines for customer service codes

(1)  For the purposes of this Part, Schedule 1 contains matters that may be included in a customer service code for the purposes of complying with clauses 16–22.
(2)  A customer service code that contains the matters referred to in Schedule 1 complies with this Part.
(3)  Nothing in this clause prevents a customer service code that does not contain all of the matters referred to in Schedule 1 from complying with this Part if it complies with clauses 16–22.
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