37   No access to meter

(1)  If a supplier under a customer supply contract with a small retail customer, or a person on behalf of the supplier, is unable to obtain access to metering equipment for the purpose of determining the quantity of electricity supplied, the supplier must ask the customer to elect:

(a)  to pay an amount estimated in accordance with this Division and to have that amount reconciled in the next bill, or

(b)  to pay an amount based on a determination by the supplier after obtaining access to the metering equipment.

(2)  Nothing in this clause prevents the supplier and the customer from agreeing that the customer is to pay an amount based on information provided by the customer as to the amount registered by the meter in respect of that period.

(3)  This clause does not apply to a negotiated customer supply contract if charges for the supply of electricity under the contract are not based on the customer’s electricity consumption.