41 How complaints are dealt with
(1) When a complaint is referred to the Committee, the Committee is to
investigate the complaint and may in any particular case encourage the
complainant and the physiotherapist against whom the complaint is made to
settle the complaint by consent.
(2) The Committee may obtain such physiotherapy, medical, legal,
financial or other advice as it thinks necessary or desirable to enable it to
exercise its functions.
(3) The Committee may not determine a complaint referred to it except
by settlement by consent.
(4) The Committee is to make a report to the Board on a complaint
referred to it whether or not it is able to effect settlement of the complaint