58B Objects of Commission under this Division
The objects of the Commission under this Division are as follows:
(a) to provide an alternate and neutral means of resolving complaints that is independent of the investigative processes of the Commission,
(b) to facilitate the resolution of complaints, including determining the most appropriate means of resolution having regard to the nature of the complaint and the expectations of the parties to the complaint,
(c) to provide information to health service providers and members of the public on the complaints resolution functions of the Commission under this Part.