Health Care Complaints Act 1993 No 105
7 What can a complaint be made about?
(1) A complaint may be made under this Act concerning:
(a) the professional conduct of a health practitioner (including any alleged breach by the health practitioner of Division 1 or 3 of Part 7 of the Public Health Act 2010 or of a code of conduct prescribed under section 100 of that Act), or
(b) a health service which affects, or is likely to affect, the clinical management or care of an individual client.
(2) A complaint may be made against a health service provider.
(3) A complaint may be made against a health service provider even though, at the time the complaint is made, the health service provider is not qualified or entitled to provide the health service concerned.